Dancing wasn’t in the job description

Midway through my first meeting with my team in Seattle on Monday morning, as I was struggling with jet lag (time difference of 16 hours), my boss sat up excitedly to talk about “One Billion Rising” and a mass dance effort on 14 February. We (my team) were going to get the ball rolling in our company by learning the dance and recording our nascent efforts on video and posting that internally to get other people excited and involved.

I woke up immediately….dancing was definitely not on the job description when i applied for the job. They ought to have listed it there and maybe I would have second thoughts about applying or if I did, at least I know what I was getting myself into. The last time I did any sort of a mass dance effort was in University as a freshman during orientation…years ago…

Well, it is for a worthy cause (check out the website: http://onebillionrising.org) as it speaks up against gender violence. So I decided to keep an open mind and give it a try. Anyway, no choice as well right, what with being a newbie on the team, would probably be career limiting not to be sporting about it. Tuesday morning, I downloaded and watched the dance video (http://onebillionrising.org/pages/video-downloads) and my jaw dropped…it was going to be a fair bit tougher than I thought. And then, I got an e-mail from a team member who had to call off a meeting with me later in the day because she was injured (later I found out, from practicing the dance! Her advice after the fact: stretch well before practicing!)

So there I was, in the breaks in between meetings on Tuesday and Wednesday practicing the dance steps and getting confused. It didn’t help to be watching the video ‘cus when they tell you to “go left” and you are facing the video screen, you can’t help but mirror it and go right instead, essentially doing a mirror image of what you were supposed to do.

Finally, on Thursday lunch time, there we were in the auditorium with a video camera trained on us as we practiced and then did 2 takes…though it was quite cold being winter, by the end of the session, I had broke out into a sweat and was quite comfortable just in my tee shirt and jeans.

Quirky company culture this – doing a mass dance what being only 11 days in the company. And I hear that there is more to come in future!

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Dressing down to go HQ

On Friday, in preparation for my trip to HQ, I asked C what is the appropriate dress code. She told me whatever I do, don’t turn up in a suit. Jeans is great and I would fit in perfectly.

What a contrast from my previous company! I recall on my first trip to HQ in my previous company, I fretted over what to wear as I had up till then mainly polo tees and jeans and at best, a few shirts and pants in my office wardrobe. I had to do a fair amount of shopping in preparation. And even then, I got feedback from my supervisor after the trip that I had to dress better. And when she same to Singapore, she gave me the same feedback to dress better in Singapore (meaning suits and dresses). At the time, I told her jokingly that if I were to do so in the local office, people would think I were having job interviews on the day. Such was the much more laid back culture in the local office compared with HQ.

Fast forward to now and my current (and new) employer and it is entirely the other way around. As the current local office is in CDB, rubbing shoulders with banks and financial services companies, local staff tend to dress up a fair bit, especially the ladies as it is a daily competition and you don’t want to be walking around with people thinking you are either the tea/coffee lady or the IT support staff (no offence to them!). I was quite relieved to be dressing down for HQ, until I realised that I do not have very many casual winter wear (as my winter wardrobe had been mainly for business!). I didn’t have any nice updated sweaters in my collection! So, time to go shopping again!

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Employees working in tech don’t always get the best tech

People tend to think (rather assume) that employees of technology companies will naturally have fantastic IT at the workplace. Well to some extent, that is true, in the sense that they do get exposed often to their companies’ latest products and software…but in another sense it cannot be further from the truth…

First, hardware. People often think that we would get the new products first. Wrong. Companies worth their salt would put customers first, so the employees would only get their hands on the latest tech toys after the early innovators’ demands have been met. If the product is “hot”, that wait could be quite long. If the product is a dud, then the employees get it faster but probably wouldn’t want to be seen with it on the streets…

Second, software and work environment. Employees are a second level of wider testing/guinea pigs for the software that have been launched. The first ones to try the brand new software and hit all the bugs, so that the paying customers out there get the bug fixes coming more quickly and less disruptively. The other thing is that quite a lot of employees in tech companies are supposed to be techies – definitely the developers and programmers, and even the sales force should know their products. So IT support generally expects employees to be quite tech savvy. So, woe to the people who aren’t. When you are given instructions to set up your computer or when you call expect them to be almost speaking to you in code…and they kinda expect you to get it….

Coming from a company that has a locked down IT environment where you can’t do anything to your laptop and where everything is driven by central IT, now dealing with an environment where you are supposed to do quite a fair bit of self service setting up and trouble shooting in a controlled environment is overwhelming and daunting, to say the least. Not that I was a cave woman regards to IT, I was considered quite a techie in my previous company…this is however a whole new ball game all together, I’m feeling like a small fish swimming among the whales and sharks at the moment.

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Singapore would work better with “heartware” solutions

On the bus to work today, the deejays of one of the morning talk shows were talking about how some polytechnic students had come up with the brilliant hardware solution to make sure there are seats for elderly people on crowded trains. The solution was to have folded up seats in designated parts of the trains that will only unfold when you tap your senior citizen EZ-link card to a card reader connected to the seats. Bless their hearts!

Whilst their efforts, innovation, initiative and care for the elderly are to be lauded, I was also thinking wryly to myself: how typically Singaporean! For every societal problem that we seek to resolve, we propose either a technological solution or a government solution. It seems that the mechanical or the political solution are the easier shortcuts that resonate with Singaporeans or that we resort to/rely on to a fault. 

Not giving up seats to the elderly, pregnant women, children and people with disabilities is an issue to do with the lack of social grace. Whilst it can be addressed to a limited extent by technology, it is akin to plugging one hole only to have another leak spring up elsewhere. The lack of social grace also underpins a lot of other social ills we are trying to wean Singaporeans off: littering, chope-ping seats at hawker centres, not returning lunch trays, speeding up when a car in front signals etc. Some of these behaviours, we even politely brush off as our unique kiasu behaviours (talk about packaging!).

Japan, Taiwan and Hong Kong have crowded (if not more crowded) public trains too, and they do not seem to have to grapple with this issue. They also seem to be better “behaved” with regards to not littering, returning their trays etc.

The “heartware” needs to be addressed. It’s  not easy but it is necessary. Perhaps, the next time we think about addressing social problems, we should resist the urge to think of the hardware solutions and challenge ourselves to find the cultural solutions that would make a lasting impact on our heartware. 

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Never knew doing nothing could be so tiring…

My first day at the new company was a major non-event. Essentially, all I managed to get done was pick up my employee pass, fix up the building access and get my locker. I did get my laptop but couldn’t get it to work because the password was sent to my boss who is based in the States and presumably, boss did not send this to me or may have sent it to my work inbox (which would be really funny). For a global company, they have a pretty weird (and ancient) policy that assumes your boss or his/her admin will meet you face to face on your first day of work and pass you the passwords and other on-boarding information…

So I was left with nothing to do but twiddle my thumbs and wait for my boss to wake up and respond to my personal e-mail asking him/her to send my password to my personal e-mail address. Could not even read any company newsletters or magazines to get more familiar withe the company because this is now all on the (you guessed it…) Intranet.

You might think that this is great…getting paid to do absolutely nothing. Well, by after lunch I was alternating between an aching back and sore thighs from sitting around doing nothing or dozing off right in front of my colleagues. And by 4 pm, I was flat out tired! From doing nothing! Guess boredom can be strenuous as well.

Did I not bring something to entertain myself with? Like a book or an iPad? Well I did, but it really felt weird to be entertaining myself so blatantly in the office while everyone was looking so busy in meetings, typing on their laptops etc. So even while I did try to keep myself “personally” busy, it was hard not to be self-conscious about it.

Well,  hope tomorrow would be better though I can imagine that once I get the passwords and the system running, there will be a few more new mountains to climb…

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My second first day: A palpable buzz

My second first day at work dawned beautifully sunny and hot. J decided to drive me in to work and be part mins my first few steps into a new company. The bubble that was the car insulated and protected me for a while longer….

I arrived early at 8 am and the Central Business District was still a little quiet and sleepy. Within 20 mins, the entire place work up and there was a buzz of people and activity. Quite different from the River Valley area where I used to work. There, people walked a little slower and drank breakfast coffees a little slower. The queues were a lot shorter…the tempo was more relaxed and laid back. Here, just 10 minutes drive away from my old workplace, people march to a different tune, quicker and more unrelenting. Hesitate at at the front of the queue for coffee and the cashier growls at you while the people behind you start to get impatient that you are throwing them off their rhythm, kind of like that Visa “Paywave” ad where guy who pays cash throws everyone in the slick lunch machinery off…(Visa Paywave TVC)

As the minutes ticked closer to 9 am, I am finally starting to feel a lot more excited and nervous about starting a new day in a new company. I was relatively calm and probably almost a little cavalier about this new first day up till J dropped me off at the foot of the building. Guess it only really hits you when you at the doorsteps of change. Only way to get the feeling out of your system? Quit sitting around, stand up and start walking into the new…

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Friends with (lots of) kids are always so much more understanding

We had a friend and her family over today for dinner, S and her husband and 3 kids. I was initially worried and stressed. Between S’s family and mine, we would have 11 people at the table counting all the kids!

At first, the kids were all a little shy and polite. Eventually by the evening they had all warmed up to each other and were playing together, leaving us adults to be able to talk (albeit still with some interruptions).

I seldom ask people over for dinner because it is really hard with kids…you are constantly interrupted by the kids and you often break off mid-sentence to manage your kids. And you pray really hard that none of them break into a temper tantrum! For those who have no kids, they are likely to find these dinners very distracting and stressful. Heck I find that distracting and stressful myself without the added burden of taking care of someone else’s need for meaningful adult conversation.

So it was nice to have S and her hubby around. They understood and were in fact also having the same issues as us real time around our dining table. So there was no judging, only acceptance and understanding and patience. And we were all relaxed: no pressure to put on pretences or to apologise for the kids. And somehow, we still managed the adult conversations in the pauses between the kids.  So even though we had 7 kids in the house between the 4 of us adults, it still made for a relatively enjoyable evening.

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My first last day

4 Jan finally came. The office car park had been counting down the past week with me as it reminded me how many more days of season parking I had every time I drove in.

My last day in the first company I worked for since I graduated dawned and stayed beautiful and sunny. 14 years, 8 weeks and 7 days. That’s 5365 days of my life, spent in one company: through a convocation, my wedding and 4 pregnancies.

Everyone went about their business as usual. There were of course colleagues who came by to wish me well. Nonetheless, life pretty much goes on. As the saying goes, none of us are indispensable and the giant corporate machinery will keep chugging along fine when we are gone, no matter how wonderful a job you have been doing.

When you have been in 1 place for as long as I have, you accumulate. Objects, habits, memories and people. There were 1500 names and their contact details to transfer from my blackberry to my personal phone. For the first time in my life, I had to make a decision on what kind of a mobile phone to buy (they were not standard issues to employees when I first joined this company. Remember beepers/pagers?). I found almost $200 in cash in my drawers, in between files and papers. And there were so many notebooks and knick knacks to pack and bring home. And all the memories…how and where do I begin to store them, lest they get forgotten and drowned out by the beat of life passing by?

The objects I probably can do without and would probably end up throwing away (except for the money I found). Some of the old habits will be broken, like it or not and new ones formed (hello hot desks and economy travel for business). The people I would hope to keep in touch with, though reality is such that as time passes, the distance increases. Social media does help (Facebook and LinkedIn) but it can never replace the actual interactions that take place in the corridors and over the phone. So while we make these promises to keep in touch, how many will I end up breaking only to regret later?

Like it or not, ready or not, the evening started pushing against late afternoon. The packing activity became a frenzy. How am I going to pack away almost 15 years of my corporate life in the next 1-2 hours? To be honest, after a certain point in time in this company, I probably unconsciously expected myself to stay for life and so, never took the discipline to purge on a regular basis. Another habit to break going forward…

At 6 pm, I was finally done with my boxes and had them all packed and loaded into J’s waiting car. I surrendered my employee pass and corporate credit card (my neck and wallet felt a little lighter) and walked out of the office doors into the humid evening air. J was waiting patiently with a bouquet of roses and lilies to celebrate my first last day.

Did the world seem different and was I now looking at the world through new eyes having uprooted myself from the only corporate world I have known till now? Strangely, no but probably I will one day.

The first order of business after exiting the office was going to buy a mobile phone for myself. Something I’ve never done in my life before (talk about being prehistoric! Guess this happens when you are spoilt in the company with everything taken care of for you)! As I settled down for dinner after, with the excitement of my first mobile phone purchase subsiding, I felt, in addition to tiredness, untethered, like part of my identity was now lost or gone, sort of like being in a corporate limbo.

Interesting how much of my self identity is derived from the organization that I work for…as it probably is for many people. I’m sure this isn’t something that happens by the individuals’ intentions, rather more by organizations’ designs as they strive to get their employees to be “more engaged”, “more in sync with the company’s vision, mission, values and beliefs” so that they are more productive and effective at work. So when you finally unplug from the eco-system, you feel a little hollow and floating.

Well, at least it also means this is the first evening in a long time that I am not bringing any work home from the office to do and I don’t have the dread of e-mails piling up to answer either over the weekend or on Monday mornings. A brief re-spite until I rejoin the corporate world again in 3 days’ time in a new company waiting to plug me in to their eco-system and brainwash me to their culture and ways of working.

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Write…Teach…(or how this blog was born)

It’s funny how people suddenly get a lot more popular when they are about to leave a  company. That has been my experience definitely, with colleagues asking me to take time for lunch or coffee, especially in the last few weeks as my last day with the company drew nearer.

Usually, these lunch or coffee chats run in pretty much the same format: people want to know when and where you are going and why you are leaving, they wish you well and we promise to keep in touch. Sometimes, when it is meeting with colleagues who have been around for a while, we get around to reminiscing about the good old days and how things were better then and the fun and crazy things we did when we were young (more on that in tomorrow’s post).

Today, I had a different kind of a farewell coffee that “poked” me. After the niceties and the usual “when”, “where” and “why”, this colleague, Raghu, looked me in the eyes and said that he had 2 requests of me in leaving: that I start writing and someday teach (young minds). He asked me to think more deeply (highly recommending doing this in silence) and be more self aware of why I am leaving a company I joined as a fresh graduate after almost 15 years. Granted it is to continue specialising in an area where I have passion for, but he asked if that growth and learning in another corporate setting is what I am really after. He pushed and prodded unforgivingly in tough love for me to think more deeply about the real reasons why.

Interesting how others see you from outside in ways that could be blind to yourself…

Raghu felt that I am a very intense person passionate about a cause (that was not yet entirely clear to me – though it seems quite clear to him) and did not want me to lose sight of it. He wanted me to realise it and to start writing so that I do not lose it or compromise, and rather, gain more self awareness through it in a journey of self-discovery. He believed in me and that someday, I will be able to make a bigger more direct impact on the world in some way through my writing and teaching than by influencing others to do that.

Wow…! What a stage to fill! Will I ever be able to live up to that? I honestly don’t know. As Raghu said in his parting words to me however, I am not one who sits and listens but someone who actions. And the only way to ever find out the answer is to take that first step and write…

So here I am, starting a blog again after many, many years. The last time I was actively blogging was in 2003-4. Heavier work loads, family and kids etc., all the distractions of everyday mundane life, eventually washed over and the years passed in a flash without a record. Rather than mope over the lost time and lost “pages”, I would like to look forward and start up where I am now – a little older, a little wiser and a little clearer on what I want out of my life.

So this is my blog, as a mother of 4 kids and a working professional who has been blessed with being paid everyday to do what she enjoys – helping people become better people and the world to become a better and more fair place.

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